What is a KPI?
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KPI stands for Key Performance Indicator. It is a number that shows if your marketing is working. For example, "10 sales per day" is a KPI. You measure KPIs to know if you are reaching your goals.
What is traffic?
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Traffic means the number of visitors coming to your website. More traffic is good because more people see your business. You can check traffic in Google Analytics.
What is bounce rate?
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Bounce rate is when someone comes to your website and leaves without doing anything. A low bounce rate is good — it means visitors are interested in what you have.
What is average session duration?
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Average session duration is the average time a visitor spends on your website. If people spend more time, it means they are interested. Aim for at least 2-3 minutes.
What is CPM in advertising?
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CPM means Cost Per Mille (thousand impressions). It is the price you pay for every 1000 times your ad is shown. Lower CPM means cheaper advertising.
What is impressions?
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Impressions are the number of times your ad is shown to people. If your ad appears 1000 times, that is 1000 impressions. More impressions mean more people see your ad.
What is CAC?
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CAC stands for Customer Acquisition Cost. It is the total money you spend to get one new customer. If you spend 5000 rupees and get 10 customers, your CAC is 500 rupees per customer.
What is LTV?
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LTV stands for Lifetime Value. It is the total profit you make from one customer throughout your entire relationship. If a customer buys from you many times over years, they have high LTV.
What is the CAC to LTV ratio?
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The CAC to LTV ratio compares what you spend to get a customer against what they earn you. A good ratio is 1:3 — this means for every rupee you spend to get a customer, they earn you 3 rupees.
What is Reach?
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Reach is the number of unique people who see your content or ad. If your post is seen by 5000 different people, your reach is 5000. More reach means more brand awareness.
What is CPAC?
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CPAC stands for Cost Per Acquisition. It is how much you pay to get one customer to buy. If you spend 1000 rupees and get 2 sales, your CPAC is 500 rupees per sale.
What is ROI in marketing?
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ROI stands for Return On Investment. It measures the profit you make compared to the money you spent. If you spend 1000 rupees and earn 3000 rupees, your ROI is 200% (you earned 2 rupees for every 1 rupee spent).
What is click-through rate (CTR) metric?
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CTR is the percentage of people who click your ad or link out of everyone who sees it. If 100 people see your ad and 5 click, your CTR is 5%. Higher CTR means your ad is attractive.
What is conversion funnel?
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Conversion funnel tracks the steps a visitor takes from first seeing your ad to buying. Steps are: Click ad → Visit website → Browse → Add to cart → Pay. You measure drop-off at each step.
What is cost per lead?
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Cost per lead is how much you pay to get one interested person. If you spend 5000 rupees on ads and get 50 leads (people who sign up), your cost per lead is 100 rupees.
What is unsubscribe rate?
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Unsubscribe rate is the percentage of people who stop following you or delete your emails. A high unsubscribe rate means your content is not interesting. Keep it low by sending useful emails.
What is average order value?
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Average order value is the typical amount of money a customer spends in one transaction. If you sell 100 items for a total of 50,000 rupees, your average order value is 500 rupees per order.
What is repeat customer rate?
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Repeat customer rate is the percentage of customers who buy from you again. If 100 people buy once and 30 buy again, your repeat rate is 30%. Higher repeat rate means better customer loyalty.
What are the best KPIs to track?
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Best KPIs depend on your goal. For sales: track ROI, CAC, LTV, conversion rate. For brand awareness: track reach, impressions, engagement. For emails: track open rate, click rate, unsubscribe rate. Always track what matters to your business goal.